Q1.
The program generates an error message that says unable to open
file C:\Program Files\Intelliquis\Totalfax\Grupper.dbf. Along with
other error messages such as cannot open program on a closed data
set. Answer
Q2.
Program will not send a cover sheet along with a fax. The cover
sheet comes out with just some funny characters along the top of
the page. Answer
Q3.
There is no "TotalFax printer driver" on my computer like
it says in the manual. What should I do? Answer
Q4.Total
Fax keeps giving me the following error message "bad response
from modem error." What should I do? Answer
Q5.
Set-up Total Fax to automatically receive faxes? Answer
Q6.
How do I create a cover page? Answer
Q7.
How do I design cover pages in Cover Page Editor? Answer
Q8.
How do I install and register Total Fax? Answer
Q9.
How do I import fax numbers into Total Fax? Answer
Total Fax Versions 3.5.8, 4.0, 7.0 FAQ
Q.
The program generates an error message that says unable to open
file C:\Program Files\Intelliquis\Totalfax\Grupper.dbf. Along with
other error messages such as cannot open program on a closed data
set.
A.
Basically, you have opened Total Fax too many times into memory
and you need to close all instances of the program. When you minimize
Total Fax it places an icon down in the tool bar next to the time.
If you see this icon you need to click on this icon in order to
reopen Total Fax. If you do not see this icon down in the tool bar
then Total Fax is not running, and you can open it using your desktop
or the windows start menu. Simply reboot your PC to clear the memory.
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Q.
Program will not send a cover sheet along with a fax. The cover
sheet comes out with just some funny characters along the top of
the page.
A.
We have come out with an update
that fixes that bug. Download
the file called tfax40.exe and that should take care of the problem.
(Make sure that you have TotalFax completely closed when you run
the patch.)
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Q.
There is no "TotalFax printer driver" on my computer like
it says in the manual. What should I do?
A.
Follow
these instructions
1.
Click on Start.
2.
Move your mouse up to Settings.
3.
Click on Printers.
4.
Double click on the Add Printer icon.
5.
(The Add Printer wizard opens)
-Click
on next
6.
(The next window that opens gives you a choice of Local Printer
or Network Printer)
-Click
on Local Printer then click on next.
7.
(Another window will appear in the “Add Printer wizard.” It will
have two windows that say manufacturer and another that says Printers.
You should see a button below the Printers section that says have
disk) -Click
on the have disk button.
8.
(A window will come up that says install from disk.)
-
where it says “copy manufacturers files from:” click on the drop
down box and select C:\-Then
click on the Browse button.
9.
(An Open window will appear)
-
Double click on C:\, then double click on Program Files, After
wich double click on Intelliquis, Now double click on Total
Fax. When this is done you should see tfaxprn.inf appear in
the top left hand corner of the window.
- Now click Ok.
10.
(The install from disk window will open)
-Click
on Ok.
11.
(The add printer wizard is open and should have Totalfax fax in
it)
-
Click on Next.
12.
(The next window that opens will ask you wich port you want to
put the Printer on.)
-Select
the same com port as your modem is on then click Next.
13.
(Then next window will ask if you want windows to use this printer
as your default printer.)
-select
no, then click on Next.
14.
(The next add printer wizard window that opens will ask if you
would like to print a test page.)
-select
no, then click on Finish.
IF YOU SUCCESSFULLY ADDED THE PRINT DRIVER PLEASE
DISREGARD
THE REST OF THIS HELP PAGE!
(NOTE:
You can skip the unidrv.hlp or the totalfax.drv if your computer
can not find these files.)
15.
(While copying filesit will ask you to insert either a windows 95
or 98 CD ROM)
-Insert
the windows CD, Then click on Browse.
16.
(The next window that opens will be an “Open” window Click on
the drives drop down box and select your CD drive "usually
the D:"
-If
you have windows 98 double click on win 98 then double click
on setup.
-If
you have windows 95 double click on win 95
-The
proper files will appear under the file name then click Ok.
17.
(The copying files window should reappear)
-Click
on Ok.
18-
(Your Printers window will come up and the TotalFax Fax will appear
as another installed printer)
19-(Close
your printers window by clicking the X at the top right hand side
of your window.
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Q.Total
Fax keeps giving me the following error message "bad response
from modem error." What should I do?
A.
If your dialing long distance numbers make sure that you place a
1 in front of the area code. You may also need to put a 1 in front
of the number for Intelliquis' registration process. Several modems
including: HSP Micromodems, US Robotics, and Conexant need to have
the Settings and then on Modem and change the connect
using box to "direct to com?" (which ever com port your
modem is on.) You will also need to change your printer properties
on the TotalFax fax printer to print to that Com port as well.
Q.
How can I get Total Fax to automatically receive faxes?
A.
You will need to go to Settings then click on Fax. When that opens,
click on the Incoming Fax tab and select automatic answer. After
this is done you will need to initialize the modem so that it occupying
your line. You do this by clicking on the big red button that is
at the top left hand side of your Total Fax program. (the big red
button will turn into a little red button)
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Q.
How do I create a cover page?
A.
Open your Total Fax program. Down at the bottom of your screen you
will see where it says Cover Page and to the right of it you should
see a button that says New/Edit. Click on that button and it should
take you to the Cover Sheet Editor. From there click on File then
New to create a new cover page. If you want to edit an existing
cover page select it in the box before pressing the New/Edit button.
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Q.
How do I design cover pages in Cover Page Editor.
A.
This will hopefully explain things a little better for those who
are having problems with using the Cover Page Editor.
The
Cover Page Creator uses object fields to create the cover sheets.
The object fields are represented by 8 boxes surrounding the field.
(one on each corner and one in center of the Top, Bottom, and Both
Sides of the field. )
There
are 5 different types of fields you can insert into your cover pages,
which are represented by icons on the right side of the top tool
bar. These fields are:
Box/Line - This button is used to place lines or boxes on the
cover sheet. If you look at the general cover sheet that comes
with the program you will notice the boxes.
Text - This button is used to place a field on your cover sheet,
in which you can place whatever text writing you want. You enter
the text in the text box that appears in the new tool bar when
you specify or select a text field. You can change the font and
other properties of the text with the toolbar.
Figure - This button is used to insert different shapes into your
cover sheet. You can change the shapes and their properties in
the tool bar that appears when you specify or select a figure.
Picture
- This button is used to insert a picture or logo that you have
created in a paint program. You can change the picture by specifying
a new file. You do this by clicking on field and then clicking
on the open folder icon in the tool bar.
Input/edit
- This button is used to insert an input fields. You can select
from: message, from fax, from name, to fax, to name. These fields
are automatically filled in by Total Fax from your address book
information that you entered. The message field is filled in with
whatever you typed in the box under your send list box on the fax
page.
You
can create new fields by clicking on the icon for the type of field
you want, located on the tool bar at the top, and then clicking
on the cover page where you want to place the field. You then specify
what you want to appear in that field.
You
can modify or change the field by simply clicking on the field.
This should bring up the little boxes around the field and the properties
for that field. You can change the size of the field by simply clicking
on the boxes around the field and dragging them to the size you
want. You can also move the field by clicking on the center of the
field and dragging it to the place on the cover sheet where you
want it.
If
you have any other problems or things which needs to be explained
better concerning the Cover Page Editor, please let us know so we
can add them.
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updated
on October 08, 2003
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